Thank you for your interest in our products and services.
Waltons Music offers a two year warranty across our instruments for technical faults or issues with the exception of the following items: ‘Consumable’ items such as strings, drumsticks, batteries (including rechargeables), valves/tubes, bulbs and crossfaders are not returnable.
Signs of faults or damage are covered under this warranty only if the damage or fault occurs despite appropriate care or because of manufacturing faults.
This does not include any damage or wear to products due to neglect or damage caused directly by the consumer.
During the warranty period Waltons Music will either repair or replace the damaged or faulty item which falls under our warranty T & C’s.
Please note that our returns form will need to be filled out in full before returning any item to us, to receive a returns form or for futher information on our repair and warranty policies please email info@waltonsmusic.ie
Please note we are currently shipping all Nationwide online orders via DPD couriers to ensure a quick and efficient service. (with the exception of pianos and larger items which we will deliver ourselves)
Delivery via DPD couriers is currently estimated between 1-3 working days for delivery Nationwide. Once your order is shipped you will receive a notification email with your tracking details which you can track online via www.dpd.ie
If you wish to place an order but you are unsure if it will arrive on time, please feel free to contact one of the below numbers and we will be happy to advise you. Or if you have a query about your order or placing an order within or outside the Rep of Ireland please email info@waltonsmusic.ie or call;
Fiona 086 0284929 Monday through Sunday 9.00am – 9.00pm
Head office: 01 8207425 Monday – Friday 9.00am – 9.00pm
Blanchardstown Store Opening Hours:
Monday – Saturday: 9 am – 6 pm
Sunday: 11 am – 6 pm
Please click on the attached link to purchase our range of Gift Vouchers
Undecided if you want to purchase a gift card? We would be happy to help advise you with alternative gift options! Just email us info@waltonsmusic.ie or call Fiona 086 0284929 Monday through Sunday 9.00am – 9.00pm
Waltons Music Gift Cards can be redeemed through the below methods:
The Gift card functions like a credit card and can be used to pay for a full or partial purchase. If you only use part of the value to can keep the balance towards a future purchase.
If the recipient of your gift has any questions about the use of their card you can give them the above numbers and we will be happy to answer any questions to get the best from their gift.
For All Musical Instruments Enquires and Online Order Queries
Fiona: 086-0284929 9.00am to 9.00pm Monday to Sunday
Head Office and General queries: 9.00am to 5.00pm Monday to Friday call 01-820 7425
Blanchardstown Store: 01 9603232
Blanchardstown Store Opening Hours:
Monday – Saturday: 9 am – 6 pm
Sunday: 11 am – 6 pm